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How Twitter is helping small business
How Twitter is helping small business
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Insight on Canadian small business trends as well as news from Profit magazine, MSN Money and Microsoft.

Microsoft SMB ResourcesMicrosoft SMB Resources
  • Gain control over your growing business

    Business management software can be just the ticket to help you cope with the expansion of your small business, helping you to manage costs and ensure the entire organization is using the same data to make decisions.

  • The real power of third-party endorsements

    Ask your customers for testimonials and you'll find a new way to promote your company in your ads and to the media.

  • Keep them coming back with great service

    Taking a few moments to say hello to clients, to offer them special deals, to give them a hand (literally) when they need it is a great way to ensure they your customers know they're appreciated and encourage them to return.

  • Use Microsoft Office to keep yourself organized

    The new Office is just what businesses need to keep track of contacts and customers, manage a mountain of e-mail, and create slick marketing materials.

  • Three magic questions that drive sales

    Ask these key three questions as you talk to clients about potential work -- that way you won't short change yourself or your clients.

  • PowerPoint: Tips for making this tool work for you

    Some people are devotees of PowerPoint and almost spend more time on the special effects of their presentation instead of the content of what they're trying to convey. Here are tips to help you use the program effectively to get your message across.

  • Get your publication prepped for a printer

    Businesses wanting to have materials printed by a commercial printer need to prepare it carefully and talk with the commercial printer about their needs before letting the printing press fly.

  • Boost your sales and profits by converting leads and tips into clients

    Once your business is running smoothly, the challenges don't stop there. You need to look for new business, new sales to keep your operation - and your sales and profits - growing. Here are some strategies to make that happen.

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